FAQ
How do I track my order?
Once your order ships, you'll receive a tracking number via email. You can use this number to track the status of your package on our website's "Order Tracking" page.
What is your return policy?
We offer a hassle-free 30-day return policy. If you're not satisfied with your purchase, you can return the item(s) within 30 days for a full refund or exchange. Please refer to our Returns & Exchanges page for detailed instructions.
Do you offer international shipping?
Yes, we offer international shipping to most countries. Shipping fees and delivery times vary depending on the destination. You can find more information on our Shipping page.
Are your products available in different sizes?
Yes, most of our products come in various sizes. You can check the size availability on each product's page. If you're unsure about sizing, refer to our size chart for accurate measurements.
Can I cancel my order after it's been placed?
You can cancel your order within 24 hours of placing it. Simply contact our customer support with your order number, and we'll assist you. However, once the order has been shipped, we can't cancel it.
How can I contact your customer support?
You can reach our customer support team through the "Contact Us" page on our website or by sending an email to contact@prosportscart.com. We're here to assist you with any questions or concerns.
Do you offer bulk discounts for team orders?
Yes, we offer special pricing for bulk orders. If you're looking to outfit your team with our products, please get in touch with our team sales department for personalized assistance.
Are your products covered by a warranty?
Yes, our products are covered by a limited warranty against manufacturing defects. The duration and coverage of the warranty may vary by product. Details about the warranty can be found on the product page.
How often do you release new products?
We regularly update our inventory with new and exciting sports accessories. To stay up-to-date on our latest releases, subscribe to our newsletter or follow us on social media platforms.
How do I know if an item is in stock?
Each product page on our website indicates its availability status. If a product is currently out of stock, you'll see a notification, and you can sign up for email alerts to be notified when it's back in stock.
Can I change my shipping address after placing an order?
If you need to modify your shipping address, please contact our customer support within 24 hours of placing your order. We'll do our best to accommodate your request if the order hasn't been shipped yet.